Shipping Policy
At Labellure, we are committed to delivering your order quickly, safely, and at no extra cost. Utilizing a global network of trusted fulfillment centers and premium carriers, we ensure a seamless shopping experience no matter where you are in the world.
1. Shipping Cost & Delivery Estimates
We offer complimentary worldwide shipping on all orders. There are no hidden fees or shipping thresholds.
- Order Processing Time (Handling Time): 2- 3 business days.
- Transit Time: 5 to 7 business days.
- Order Cutoff Time: 5:00 PM (EST) Monday – Friday.
Our logistics network relies on industry-leading carriers including DHL Express, FedEx International, and UPS to ensure reliability and speed. Every shipment is fully tracked and handled with care.
2. Customs, Duties, and Import Taxes
We handle all the legwork for international orders. All delivery costs, shipping fees, customs clearance, and import duties are included directly in the product price. The price you see at checkout is the final price you pay. You will not owe any additional fees upon delivery.
3. Shipping Origins & Order Tracking
To ensure the fastest delivery times, orders are dispatched from our nearest global warehouse location:
- United States: Montana, Florida
- Sweden: Jönköping, Stockholm
- Switzerland: Geneva
- Austria: Salzburg
- Spain: Alicante
- Italy: Milan, Genoa, Florence, Modena, Como, Pescara, Piacenza, Rimini, Rome, San Marino, Naples
Once your order is shipped, you will automatically receive a tracking number via email. Please ensure your contact details are entered accurately at checkout to receive these updates.
4. Shipping Restrictions & Customer Responsibility
- No P.O. Boxes or Military Addresses: Delivery is strictly unavailable to PO Boxes, APO, FPO, or DPO addresses.
- Regional Restrictions: Shipping may be restricted to certain countries or regions experiencing active conflict or severe logistical disruptions.
- Import Legality: Certain items may be restricted or prohibited for import into specific countries. It remains the customer's responsibility to ensure that the purchased items are legally allowed for import into their destination country.
5. Currency and Payments
All transactions are processed in U.S. Dollars (USD). International customers should note that their bank or credit card provider may apply an independent currency conversion fee.
6. Unaccepted or Returned Shipments
If a shipment is not accepted by the customer or is returned to us by the carrier due to an incorrect address, refusal, or failure to collect, it will be treated as a standard return.
- A return processing fee will be applied.
- The remaining balance will be refunded in the form of store credit only.
- We reserve the right to deduct any additional shipping or handling costs incurred by Labellure from the final store credit amount.
7. Customer Support
If you have any questions or need assistance with your shipment, our team is here to help. Please include your order number for faster support.
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Email: info@labellure.com